Scheduling Policy:

Online booking via the web or on the app is the quickest and easiest way to make an appointment. There is no front desk to take incoming calls. You are free to text at anytime. Messages will be answered as soon as possible.

When scheduling your first appointment, a valid credit card number on file is required. This is for the purpose of our cancellation/ no show policies. You may also use this card on file to pay for deposits and at checkout.

If you are having trouble finding enough time available for the services you would like, that probably means we are booked. Multiple services may be condensed and they vary for each client so please reach out so we can get you set up for the right amount of time and find a spot for you. Please text (727) 365-6049 to see what can be done in the time available.

We understand that life gets busy and unexpected things can come up. We value each and every one of our clients and want to be as accommodating as possible. Because of our high demand in appointment requests and to allow us to accommodate everyone, we have a few simple requests that we have to put into place to respect the business, and the service providers time as well as your time.

Cancellation Policy:

Kindly give us a 24-48 hour notice for rescheduling/cancellations. Your time slot is reserved just for you and may not be able to be filled when you cancel.

Appointments cancelled with less than 24 hours notice (up to 2 hours before) will have a fee of 50% of the scheduled services. Cancellations within two hours of your appointment is a fee of 100% of the scheduled services. No shows or missed appointments will be a fee of 100% of the services missed. Your credit card will be charged the fee at time of cancellation.

No Show Policy:

No-shows: Missed appointments will be a fee 100% of scheduled services and charged accordingly.

Multiple Appointments:

Appointments that exceed 60 minutes will require a 50% non refundable deposit and may only be rescheduled once with that deposit as long as it is not less than 24 hours from your appointment time.

Confirmations:

Please confirm your appointment when you receive the confirmation text. Each client receives a confirmation via text 48 hours prior that you will be able to click on to confirm your services. Any services that you no longer would like should be cancelled at that time to free up the time for someone else.

Late Appointments:

We make every consideration to accommodate our clients if they are late. Please keep in mind that we book appointments in 30 minute increments. Depending on the service, we cannot accommodate our clients that are over 10 minutes late for 30 minute time slot. If you have multiple services, we may not be able to complete all of them and your appointment may have to be rescheduled and be considered a missed appointment with a fee of 100% of the missed service. We understand things happen in life like traffic, kids, jobs etc., but please allow ample time to make your appointment time.

Arriving for your appointment & COVID Safety:

All surfaces are sanitized and cleaned with a hospital grade germicidal cleaner in between each appointment for your safety. The room has an air purification system that kills viruses in the air and on surfaces 99.9%. Hand sanitizer is available for you to use before we begin your appointment. We have a contactless checkout that you will complete on your phone.

Scheduling Etiquette:

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to receive services. 

We strive to get you the time slot for the services you desire, so we always appreciate our clients booking ahead. That way we can guarantee you get waxed when you need to be. 

Despite our reminders, it is ultimately your responsibility to remember appointment dates and times to avoid tardy/missed appointments, and being charged according to our policy. 

Pricing:

All prices as shown are subject to change.